WhatsApp Customer Service Issues

I am having trouble accessing my WhatsApp account after it was hacked two weeks ago. My wife accidentally sent me a code meant for her and asked me to send it back to her. After sending the code, I received multiple new codes through text, none of which seemed to work when I tried them. Upon reinstalling the app, I was notified that I had exceeded the code entry limit, preventing me from signing back in.

Dear Team, I have been banned from using my personal WhatsApp number ([redacted]) due to what I believe may be numerous spam reports against me. I have contacted WhatsApp through several emails, but have not received any assistance. This has caused significant issues for me as I use WhatsApp for both personal and work-related communication. I am unable to contact over [redacted] friends, family members, and customers. Recently, while my wife was checking my WhatsApp on her phone, she mistakenly reported my number as spam. It seems like a misunderstanding that has led to this situation. I kindly request your assistance in resolving this matter promptly. Thank you, Zahid

Hello, I am currently attempting to recover my original WhatsApp account. Unfortunately, my WhatsApp number is no longer the same as my phone number. It seems that someone else is using my old WhatsApp number as their own, making it impossible for me to receive the one-time PIN. Fortunately, the two-step verification prevents that individual from accessing my account, but it also prevents me from doing so. I am seeking advice on how to regain access to my WhatsApp account. What options are available to me in this situation?

I recently discovered that my WhatsApp Business account has been banned. An individual threatened to report my number following a disagreement at my office. This situation is critical for me as I rely on WhatsApp for my business, and losing access could cost me customers. I am eager for your prompt assistance in unbanning my number. Thank you.

I recently got banned from using WhatsApp on my personal number, [redacted], and I believe it was due to someone sending numerous spam reports about me. I use WhatsApp for both personal and work purposes, and it has caused significant trouble for me as I'm unable to communicate with over [redacted] relatives, friends, customers, and family members. I have reached out to WhatsApp through several emails seeking assistance, but unfortunately, I have not received any support. My wife accidentally reported my number while checking my WhatsApp on her phone, which further complicated the situation. I am in desperate need of help to resolve this issue as it is affecting my daily communication with important contacts.

I have been banned from using my personal numbers [redacted] and [redacted] on WhatsApp. I suspect someone sent numerous spam reports leading to my ban. I have reached out multiple times via email, but have not received any assistance. This ban is affecting both my personal and work communications, leaving over [redacted] relatives, friends, customers, and family unable to contact me. Recently, my wife accidentally reported my number while checking WhatsApp on her phone. This misunderstanding has caused a great deal of trouble for me. I am seeking your assistance in resolving this issue.

Hello, I wanted to bring to your attention that I have experienced an issue regarding my WhatsApp account. I recently received a code from WhatsApp even though I am currently not using the app. Subsequently, I received a suspicious call from the number 0[redacted], where the caller claimed to be from WhatsApp and requested the code I had received. Unfortunately, I shared the code with the caller, realizing later that it was a spam call. I suspect that the individual has gained access to my WhatsApp account using that code. Consequently, I would like to request the deletion of my WhatsApp account from all devices and create a new account using my phone number 0[redacted]. Thank you, Haseeb Ihsan

Hello, I need assistance with my WhatsApp account. I previously had it on my iPhone 6S Plus while in China with a Chinese number and important business contacts. Now in Africa, specifically Rwanda, I got an iPhone 11 Pro Max and am unable to recover my old WhatsApp account on it. The recovery SMS is being sent to my old Chinese number that I no longer have access to. Can you help me regain access to my old WhatsApp account on my new phone? Both devices are running on IOS version 13.2.3. Thank you.

Hello, I am having trouble transferring my WhatsApp history to a new phone number. I have been using WhatsApp on my iPhone 7 (iPhone #1) for years with a professional phone number. Now, I have a new iPhone 11 (iPhone #2) with a personal phone number. It is important to me to not lose past conversations with my Daughter. Here is what I have done: 1. I backed up my iPhone #1 with the professional phone number on iCloud. 2. I changed the phone number on my WhatsApp account to the new one. 3. I installed WhatsApp on my new phone with the new phone number, but I couldn't retrieve the chat history or backup from iCloud on my new personal phone. I lost access to the account with the professional number and iPhone #1. I switched back to the professional phone number on WhatsApp on iPhone #1 to retrieve the chat history, but some discussions are blocked. On iPhone #2, I have current conversations but lost a significant part of the history, including chats with my Daughter. Also, I now receive WhatsApp messages on either phone #1 or phone #2 randomly. Could you please advise me on how to get all my WhatsApp data on my new personal number and iPhone #2? I apologize for the lengthy explanation, but I wanted to provide all necessary details. Thank you in advance for any assistance. Best regards, Phil

Hello everyone, Recently, I received a notification stating that my phone number has been blocked on WhatsApp, and I am now unable to use the app. After investigating the reason for this block, I was informed that I had violated some of WhatsApp's terms, which I believe is not true. Furthermore, they mentioned that they had received numerous complaints about my account. I am eager to regain access to my account as I am unfamiliar with the individuals who reported me, and I am confident that I have done nothing wrong towards them. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Hello, my name is Ravi. I have been using WhatsApp since it began. I work in the private banking sector and rely on the app daily for most of my work communications. Recently, when I tried to open WhatsApp, I was shocked to find that my account had been banned. After carefully reading through WhatsApp's Terms of Service, I believe my account may have been compromised leading to inappropriate messages being sent unintentionally. I sincerely apologize for any inconvenience this has caused. I am committed to using WhatsApp in a safe and secure manner going forward. I have thoroughly reviewed the application's Terms of Service and will ensure such incidents do not occur in the future. I kindly request your assistance in lifting the ban on my WhatsApp number +[redacted]00. I have always been a responsible user of WhatsApp and value its importance in maintaining social and family connections. My friends also rely on it for communication. I humbly ask for your help in reinstating my account.

Hello, my name is Anson from Malaysia, and I am using the WhatsApp business account with the phone number +[redacted]3. Recently, I switched to a new mobile phone and encountered an issue while trying to restore my previous WhatsApp backup. The recovery process got stuck at 24% during the restoring messages stage and is unable to progress further. I am seeking assistance on alternative methods to retrieve my WhatsApp backup as I have unfortunately lost all my previous conversation records. Thank you, Anson Tan

Hello, my name is Ravi, and I have been a WhatsApp user since its inception. I work in the private banking sector, and I use the app daily for most of my work-related communications. Yesterday, I was shocked to find out that my account has been banned. After carefully reading WhatsApp's terms of service, I realize that there may have been some misunderstanding. I suspect that my account was hacked, leading to the sending of inappropriate messages unintentionally. I sincerely apologize for any inconvenience caused and assure you that I will prioritize using WhatsApp safely and securely in the future. I have familiarized myself with all the terms and conditions of the application and will make sure to avoid any such incidents going forward. I kindly request your assistance in lifting the ban on my WhatsApp number, +[redacted]00. WhatsApp is an essential part of my social and family life, and it holds great significance in keeping in touch with my friends. Your support in unbanning my account would be greatly appreciated.

Hello, I recently changed my phone and installed WhatsApp but encountered an issue when trying to log in. Unfortunately, I'm unable to receive the verification code because my phone number has been banned by the telco company due to an unpaid bill. I am eager to log in to WhatsApp with my number +[redacted]0, which I intend to continue using once the bill is settled. It's crucial for my work and many of my contacts recognize me through this number. I sincerely hope for assistance in resolving this matter promptly. Thank you.

Hi there, I need help. My account got banned, and I'm not sure why. Could you please enable it again? Thank you. Hi WhatsApp Support Team, I believe my WhatsApp number was banned in error. Kindly reinstate it at your earliest convenience. Unfortunately, my WhatsApp number was mistakenly banned. Is it possible to lift the ban and I assure you it won't happen again. My account with the number [redacted] has been banned. Can you assist in restoring it? Thank you. I'm Joy B., and my phone number is [redacted]. I'm experiencing difficulty accessing WhatsApp after my SIM card was changed.

My Whatsapp account has been banned without any prior warning. I assure you that I have not violated any Terms of Service. Using Whatsapp is crucial for my work as an English teacher and for staying in touch with family and friends worldwide. I have valuable information stored on the app that I need to access. My account was created with an Australian number, +[redacted]1, but I now use a Jordanian number, +[redacted]19, which is the one that has been banned. This Jordanian number was previously owned by someone else before being recycled by Zain Jordan. I urge Whatsapp to reconsider this ban and allow me to continue using the service.

I have been banned from using Whatsapp. After appealing via email, they informed me that my account was banned due to Terms of Service violations without specifying the complaints. I rely on the app for work (teaching English) and staying in touch with family and friends globally. Losing access to my account would mean losing important data. I was not warned about the ban and couldn't back up my chats. Originally registered with an Australian number (+[redacted]1), I now use a Jordanian number (+[redacted]19), which is the banned one. Note that this number was recycled by the phone company I bought it from. Thank you.

I require assistance as my phone, which had my WhatsApp account, is broken and inaccessible. I changed my phone number a few months back but did not update it on WhatsApp. So, I can't just put my SIM card into a new phone for the verification code as my old number is no longer active. I need help to recover my old account. The old number linked to the account is +[redacted]5. Although I no longer have access to this number, I urgently need access to my account. Thank you in advance for your assistance.

My WhatsApp account was hacked, and inappropriate content was posted, resulting in my phone number being banned from the platform. I did not violate any terms, as it was the hacker's doing. I urgently need access to my number reinstated as I rely on WhatsApp heavily. Despite numerous emails, I haven't received a satisfactory response from the support team. I hope for a resolution to this issue as soon as possible.

I have recently been banned from WhatsApp for the second time, and I am unsure of the reason behind it. I would like assistance in resolving this issue, as I am a student from India and an admin of several educational groups aiming to help students with their studies in Physics, Chemistry, and Mathematics. I have a habit of promptly removing individuals who post inappropriate content in these groups, which may have led to my ban after someone reported me. It is disheartening to see dedicated members like myself facing bans without any prior warning or clear explanation of the violation. I am concerned about my WhatsApp account as I manage important educational groups and serve as a source of information for many users. I kindly request to be unbanned promptly to continue providing help and support. Thank you for your attention. - Vikram Jeet