Ticketmaster Customer Service Issues

Dear Flipkart Customer Service, I would like to inform the authorities about an issue I faced with my recent shoe purchase via Flipkart. The shoe I received did not match the one displayed on the website. Despite following the return process promptly after noticing the discrepancy, there have been delays and miscommunication with the delivery boy and customer service. I insist that my refund, both the online payment and cash amount, be processed immediately to rectify the situation. I am deeply disappointed by this experience and hope for a swift resolution to restore my trust in Flipkart's service. Please address this matter promptly to uphold your company's reputation and ensure customer satisfaction. Thank you.

Hello, I have 2 tickets to see Diana Ross at the Manchester Arena. These tickets were a Christmas gift from our son in [redacted]. The original date of the concert was Friday, June 3, [redacted]. Due to cancellations, we understand it's now rescheduled for June [redacted]. How can we confirm the new date? Also, since we opted not to get a refund, should we bring our original tickets to the rescheduled event? Thank you, Lynne.

I tried to purchase tickets for an event at the Grey Eagle Casino in Calgary, Alberta, Canada, scheduled for March 22, [redacted]. The website indicated that the only option for ticket delivery was through a smartphone, which I do not own. I need to have them emailed so I can print them. I am hesitant to make the purchase without knowing how to resolve this issue. The phone number provided does not work, and there seems to be no accessible customer support. I would appreciate a response with guidance. Thank you - D.

I am currently dealing with covid pneumonia, and my wife and I have been trying to get a refund from Ticketmaster for the football game this Saturday against the Raiders. Despite putting in multiple refund requests, we have not received any response or a callback. We are prepared to take legal action or seek media attention if our refund request is not addressed. We are both hospitalized due to covid pneumonia and cannot attend the football game.

Dear Ticketmaster, I am reaching out regarding my recent ticket sale at TD Garden in Boston, MA. My listing number is P2D9C4AB and the ticket was for Section BAL301, Row 3, Seat 10. The total amount due is $[redacted].12, with the payout listed as Not Available. I sold this ticket on 12/5/21, which was 9 days ago, and I have yet to receive my payment. I was informed that I need to verify my checking account to access the funds. However, despite multiple attempts, I have not received the two deposits needed to verify my account. I suggest sending the funds to the Visa Debit card ending in [redacted] linked to my checking account. The delay in sending the verification deposits for almost five days is concerning and feels like fraudulent behavior. I request prompt action to release my funds and facilitate the verification process, as this delay is unjust and upsetting. Thank you for your attention to this matter. Sincerely, P.

I'm attempting to reset my password as directed by Tickmaster, however, I have made several attempts to receive the code without success. I haven't received any emails containing the code. This caused me to miss out on last night's concert and I am now running out of time for tonight's event. Yesterday, I waited for the codes to arrive, but they all came through at 7AM this morning simultaneously. Unfortunately, by that time, they were expired or deemed invalid. Can someone please explain what is happening?

Hello, my name is James G. I need help with my Trans-Siberian Orchestra tickets for this weekend in Tampa. I bought four (4) tickets in the fan presale back in early August. The receipt number is [redacted]9. Despite receiving emails from Ticketmaster prompting me to get my tickets since the show is approaching, I am unable to find any tickets in my Ticketmaster account. I have tried reaching out via email multiple times to both TSO and Ticketmaster but have not received any responses. I am a regular attendee of this event and am familiar with the electronic ticketing process, but this time I'm facing difficulty accessing the tickets as usual.

Good morning, I am a customer who sold tickets I had purchased through TM on TM. I received an email stating that I would receive $55.72 in a few days, but it's been 15 days. The card I used is valid, but the payout to is marked as Not Available. I provided the necessary information on the TM sales payment site, but I haven't received the two mini deposits in any of my accounts, including the debit card used for the ticket purchase. I am unable to trigger a resend of the deposits for verification. Please send the money owed to the debit card ending in [redacted]. I have been unable to reach support via phone or chat. I am contacting you for assistance. Can you help me get the $55.72 sent to my card on file? I await your response. Thank you and Merry Christmas. -Dan B.

I am looking to sell my Ticketmaster tickets on StubHub. The tickets I have are labeled as "SEC B" on Ticketmaster. However, when I tried to list them on StubHub, I couldn't find the exact "SEC B" option. StubHub only offers choices like "Reserve B Center" or "Reserve B Sides." To accurately list my tickets, I reached out to a StubHub representative who advised me to contact Ticketmaster to confirm the specific section within Section B my tickets belong to. I appreciate any assistance with identifying the correct section for my tickets. Thank you for your help in advance.

I bought 4 tickets for Mannheim Steamroller in Prescott Valley on December 27th. Today, I received 2 envelopes, each with 4 tickets inside. I purchased floor tickets for section [redacted], Row E, seats 1-4 at $70.50 each. However, the second set of tickets for section [redacted], Row D, seats 11-14, also at $70.50 each, were not ordered by me. I am concerned about being charged for them. Can they be refunded if they were mistakenly charged to my account? I am puzzled by why I received 2 sets of tickets. Thank you.

I am seeking assistance for my mom regarding an issue with transferred tickets for the Trans-Siberian Orchestra. She bought 3 tickets on 10/5/21 and attempted to transfer them to my son. The transfer was unsuccessful, leaving neither of them with the tickets currently. Could you please assist in processing a refund or adding the tickets to either of their Ticketmaster accounts? Thank you for your help.

I am experiencing issues accessing my tickets for the Russian Ballet Theater's performance of Swan Lake at the Majestic Theater in San Antonio on March 17, [redacted], at 7:30 PM CDT. My Ticketmaster account seems to be blocked, with browsers identifying me as a robot. Additionally, the mobile app is not functioning to display my tickets. Can you provide assistance with your systems or offer a printable copy of the tickets? Your prompt response would be greatly appreciated. Sincerely, D. Lawhorn. Order number: 24-[redacted]/DL2.

I bought two tickets via your platform for "Marie and Rosetta" at the Southwest Art Center in Atlanta, Georgia for the 7:30pm show on December 16, [redacted]. The tickets were supposed to be picked up at the Southwest Art Center box office half an hour before the show. Unfortunately, the 7:30pm performance on that date got canceled last minute. The venue advised all attendees to reschedule for later shows. I am unable to reschedule for any upcoming performances and would like a refund for the ticket charges made on my credit card.

I bought two tickets from your outlet for the Marie and Rosetta show on December 16, [redacted], at The Southwest Art Center in Atlanta, Georgia. I planned to pick them up at the box office before the 7:30 pm performance. Unfortunately, the show was cancelled last minute, and I am unable to reschedule. I am seeking a refund or credit for the purchase on my Visa ending in [redacted].

I unfortunately can't make it to the Rams game since it was rescheduled on a weekday when I have work and a doctor's appointment. My friend bought the tickets, and we had to buy them together to sit with our group. I'm the only one out of 7 people who can't go. I would appreciate a refund for my $[redacted] ticket as the money is really needed right now. Please refund the money back to my friend's account. Kindly contact me via email for any ticket details. Thank you.

I purchased parking for the Genesis concert at TD Garden on December 16th. However, when I arrived at the garage and checked my Ticketmaster app, I realized the parking pass was for December 15th instead. The parking attendant couldn't help, so I’m wondering if I can get a refund from Ticketmaster for the unused parking. I can show proof of payment on my debit card for the correct date. I prefer a refund as I believe it was a mistake on Ticketmaster’s end, although it could have been a user error. Next time, I’ll be more cautious when purchasing in advance. The convenience of buying ahead of time for just $2 more was appealing, but unfortunately, it was for the wrong date. I hope to resolve this with Ticketmaster.

I listed four tickets for the January 9, [redacted] NFL game between the Denver Broncos and Kansas City on Ticketmaster. My cell phone indicates the tickets are sold, but when I check online on my computer, I can't find any record of them being listed or sold. I would appreciate it if you could contact me by phone or email to address this matter. Could you confirm if the tickets have indeed been sold and for what price? Thank you for your assistance. - CB, [redacted], [redacted].

I am attempting to purchase tickets for Stars on Ice. When I attempt to log into my account, I am prompted to update my password. The system indicates that I will receive a code via email to reset my password. However, the code is delayed, sometimes taking hours or not arriving at all before it expires. I have already checked my spam folder but have not found the email there either. I would appreciate assistance with this matter. Best regards, L. Matsuda

I sold my tickets on your platform three weeks ago, but I have only received two small deposits in my account so far. I'm frustrated because I was expecting to have the money within seven days after the event. I've sent multiple emails about this problem, but I haven't received any response yet. -L. Reichhard [redacted] Order # 13-[redacted]/NY7 Listing # P2C1544F Event: Last Domino Tour - Genesis Venue: Madison Square Garden Date: December 5, [redacted]

I am disappointed with how Ticketmaster handled the cancellation of the La Clique show we booked due to covid. They only emailed me 6 minutes before the show was supposed to start, which I find unacceptable. I traveled from Bournemouth, booked a hotel, and extended my stay just to see the show, resulting in additional expenses that I could have avoided if Ticketmaster had informed me earlier. I am requesting a full refund for the show tickets and compensation for the extra costs incurred. The show tickets cost £[redacted].00, and additional expenses include coach travel with National Express for £46 and a hotel stay at The Academy hotel for £[redacted].