Snapchat Customer Service Issues

Hello, I'm A.L. Sougoule and I'm facing issues accessing my Snapchat account. I forgot my password and no longer have access to the email linked to my account. Additionally, I've changed my phone number, so I'm unable to receive a text to reset my password. The current email I use is [redacted] Please send the password reset link to this email address. My Snapchat username is laye224. I appreciate any assistance in resolving this matter as I prefer not to create a new account to avoid losing my followers. Thank you.

I received several text messages with verification codes due to a new user attempting to log in. I refrained from responding until prompted to reply with a code if it was not me trying to access the account. As I was logged out, unsure if I was in contact with Snapchat, I am now unable to access my account as none of the verification codes are successful. I have doubts about the legitimacy of the number claiming to be from the Snapchat team.

I have forgotten my password and am unable to access my recovery email or phone. However, I remember the email and phone number I used to create the account, but I can't access them now. My recovery email was [redacted], and my phone number was [redacted]. Unfortunately, I haven't been able to access them as I have been away for a few months and don't remember the Gmail login details or have that phone anymore. I'm desperate to reset my account as it has valuable old pictures and videos of my family that I'd love to retrieve. Your assistance in this matter would be greatly appreciated. Thank you.

Someone I know from school hacked my Snapchat after pretending to be a friend. I mistakenly shared my password, thinking I was talking to a friend, and within 30 minutes, my password was changed. When I tried to recover it using my email and phone number, I discovered they had been changed as well. After speaking to a friend who had a similar experience, I realized it was a coordinated hack. I reported the incident to Snapchat and began investigating. It turns out this person has targeted multiple individuals.

I have recently been permanently locked out of my new Snapchat account. After reviewing the terms of service, I did not breach any rules. My suspicion is that the lack of a phone number and unverified email caused the system to mistake me for a bot. I urgently need this issue fixed to avoid losing streaks. If my account remains inaccessible, I risk losing precious memories from my little sister's first birthday celebration. Best regards, Branden Stickland

Last night, someone I thought I knew added me on Snapchat and then requested to text me. I did not share any details with them, but after receiving a text, my Snapchat account was hacked. I received an email notification about a password change, but before I could respond, I was locked out of my account. I have already reported this incident to Snapchat, and so have my friends. They have informed me that they are receiving messages from my compromised account.

Hello, I recently logged out of my long-time Snapchat account to create a new one for work using my phone number. Upon trying to log back into my personal account, I encountered an issue where it said my phone number was incorrect. However, my phone number remains +[redacted]2 as associated with my personal account @sel.waa. I am frustrated and urgently need assistance in recovering my original account. I realized I may have changed my password a few months back without updating my email, which may be incorrect on the account. I can provide verification details like my birthday and ID. Please help me regain access to my account as it holds valuable memories for me.

It's Christmas, and I received a new iPhone. I removed an app to make the phone faster. When I tried to log back in, my usual password didn't work. I tried the forgot password option using my phone number and email but both were rejected. I need help accessing the app because I recently moved, and all my memories and friends from my hometown are in it. Your assistance is greatly appreciated.

I created a new Snapchat account, and someone added me. After adding them back, they sent me a picture of myself from when I was in 1st or 2nd grade. I have no idea who they are, so I reported, unadded, and blocked them. About an hour later, I found out I was logged out because someone tried to access my account, which I suspect was the same person who sent the picture. Their name is Kiar Morrison. Although we share the same last name, I don't recognize them. Many people have the same last name as me. Please address this issue.

Three days ago, my account got hacked, and Snapchat closed it due to suspicious activity. I received a link the following day from someone named Theresa, asking for my information to verify my passwords. Since then, I haven't received any further updates. Is there anything I can do to expedite this verification process? The website mentioned a 3-hour timeframe, and it's been nearly 2 days now. Thank you for any help.

Last night, I logged out of my Snapchat account, and now I'm unable to log back in. I tried resetting my password multiple times on the web version, and it confirms the change, but when I attempt to sign in, it keeps saying the username or password is incorrect. I find this confusing since I just changed my password. My account holds important memories of my family, including my children, fiancée, and recently deceased father. It's crucial that this issue gets resolved as soon as possible. I'm eager to regain access to my account and retrieve all the valuable memories stored there.

I'm having trouble accessing my account on my new phone because I forgot the password for the email linked to it, and I also have a new phone number now. When I tried to verify a new email and phone number, it's asking for the password from my old email, which I cannot access to reset. I attempted to verify my new email, but it requires sending a verification sms to my old number. This is urgent, so your prompt assistance is greatly appreciated.

My Snapchat account got hacked, and the intruder changed my password and phone number, blocking me from resetting it. Despite reaching out to Snapchat support, I haven't received any response. Trying to create a new account has also been unsuccessful as it says my email is already in use. When I attempted to use my number, that account got permanently locked. I rely on Snapchat to stay in touch with loved ones, and not being able to access my original account is frustrating. I am unsure how to proceed as I can't contact Snapchat through phone.

Dear Sir/Madam, I am currently facing an issue where I am unable to log in to my Snapchat account. Despite changing my password using the SMS code, the system continues to prompt me that my password is incorrect. I have attempted to reach out to Snapchat's customer support without success, as I could not find any direct contact information. This lack of access to customer support has made it challenging for me to address and resolve this login problem. I appreciate any guidance or assistance you can offer on resolving this issue. Thank you.

Hello, I am currently experiencing difficulties with my Snapchat account. After switching to a new phone, I attempted to reconnect my Snapchat account, only to find that it has been permanently locked. This is disheartening as the account holds five years of memories and friendships. My account username is thepablo78, which is a French account. I suspect that it may have been locked due to security concerns, possibly being mistaken for a hacked account. I have tried changing my password multiple times to no avail. Additionally, since disconnecting from my old phone while attempting to connect to my new one, I am unable to take any actions regarding my account. I am hoping to regain access to my account or at least retrieve my data to transfer to a new account. Any guidance on how to proceed would be greatly appreciated. Thank you for your assistance.

I'm having trouble accessing my Snapchat account. It's showing my phone number as invalid, which was working fine a few days ago when I reset my password due to a possible hacking attempt. Now, after trying to change the password using my email, it says it's successful but the new password doesn't work. This issue occurred yesterday when I was switching between accounts on my phone. I have backup accounts for security reasons. I would appreciate it if someone could check my account. My username is @iriskylen.

My daughter updated her Snapchat password, but now she can't recall what she changed it to. We are struggling to identify the associated email account. Recently, we lost my daughter's grandmother, and her Snapchat holds many cherished videos and memories we'd hate to lose. Despite trying the recovery steps, we have faced difficulties, and I am unable to reach a resolution. I am reaching out in hopes of speaking with someone who can guide me in the right direction or offer assistance. Your help would be greatly appreciated in this difficult time.

Today, a stranger I added on Snapchat offered to pay me $[redacted] for a shoutout on his account. I made the mistake of sharing my login details with him. Later, he hijacked my account, spammed my friends, changed my password and phone number, and set up SMS verification, locking me out. Despite attempts to reset my password via email, the SMS codes went to the hacker's number. I lack a recovery code, making account retrieval challenging. I've reached out to Snapchat for help, but haven't received a resolution yet. I'm desperate to regain control of my account and remove the hacker's access.

On January 3, I had a concerning interaction with a woman who was asking for personal information such as my eye color and face, and even requested my Snapchat password. I refused to provide it and ended up blocking her. Unfortunately, she hacked my account, altering my email and phone number. Despite these changes, my username remains pinkfriday81995. I have attempted to reset my password multiple times, but I am still unable to access my account. I am seeking assistance to regain access to my account as I am eager to retrieve it. Thank you for your help.

A girl at my school, whom I don't know well, hacked into my account and started sending my private photos to multiple people on Snapchat, including my ex-best friend's boyfriend, my sister, and others. She has been blackmailing me by threatening to post these pictures on my Snapchat story. When confronted, she mentioned wanting something inappropriate, but I believe she's just causing trouble due to her own issues. My mom and I have reported this to the police, who advised contacting Snapchat to have my old account deactivated to prevent further damage. I am requesting Snapchat to take down or regain control of my old account with the username @salexander590.