New York Yankees Customer Service Issues

I have been a Yankee fan for 60 years and have always been able to watch every game on TV. However, last year and this year, I couldn't watch Friday night games and missed last night's game. I refuse to purchase Apple TV just to watch. Watching on a cell phone is not ideal. This feels like a money-making scheme at the expense of fans. This may deter a new generation of loyal fans from supporting the Yankees. MLB and the New York Yankees should prioritize more than just money. Let's remember that baseball is about more than just profits.

Over a year ago, we made a request to the Yankees to honor a 92-year-old veteran on their vet of the day program. We were referred to another organization that manages these arrangements. The veteran completed the application form and selected dates as instructed. Despite sending a $40.00 donation, the gentleman, Mitch K., never received any further communication. Now at 93, time is limited. This treatment of a loyal fan and veteran is disappointing. Before taking this issue public, I hope for a resolution. You can reach me for follow-up at [redacted] or [redacted]