Instagram Customer Service Issues

I attempted to unfollow unnecessary users on Instagram manually but was mistakenly flagged for using a third-party app. This led to a restriction on my account, prompting a password change. Unfortunately, I am now unable to retrieve my password through my phone number as the login link provided leads to an "invalid" message. This issue persists on both the app and browser. Currently, I can access my account on my phone but am restricted from using it without changing the password, which I cannot do without recovering it. Any assistance in resolving this matter promptly would be greatly appreciated.

Yesterday, my account was closed for alleged terms violations related to buying and selling followers. This is not something I have ever done. I suspect my account was compromised on December 26, [redacted], as it started following [redacted]+ accounts without my permission and showed logins from unfamiliar locations. I promptly changed my password, unfollowed the accounts, and requested a password change. Please verify these details, as my account is significant to me. I am innocent of any wrongdoing, and I appreciate your assistance in resolving this matter. Thank you.

Hello, I would like to update my email address to [redacted] associated with my account under the name Christophe Y. My previous phone number [redacted] is no longer in use with Proximus, I'm now with Orange under the number [redacted]. Please verify this information accordingly. If possible, please inform Microsoft to allow a recovery request for me to regain access. If not, kindly proceed to close the account under [redacted] Thank you.

Good evening, I have already filed a report with the police but I am reaching out to you with a request. It is very important. My Instagram account was hacked by a girl I know. She changed the username, password, and removed all pictures. She used her real name and put up a profile picture of herself. I can no longer access the account, not even through my phone number or email, she probably changed everything. The biggest issue is that my privacy is being invaded because she is reading all my messages, which she has admitted to. I am asking for your help. If I can't retrieve the account, then I ask for it to be somehow deleted so she no longer has access to it. This is my biggest problem. My account used to be: isabellamariia Now it is: whoszoe420 I really ask for your help, it's very important to me! Thank you in advance

I encountered an issue when trying to log into Instagram. A message appeared stating that the account name I was using did not exist. After checking with a friend, it seems that a different name was associated with my account. I am puzzled as to why this happened since I haven't engaged in any suspicious activity on my account. Unfortunately, I hadn't linked my account to an email address, making it tricky to recover. To prove that the account belongs to me, I can provide details like search history and past conversations. For instance, I remember messaging my friend Joel about meeting up this weekend and wishing someone named Laeina Merry Christmas or Happy New Year. Typically, I use Instagram for browsing memes and occasionally sharing them with friends. The account name I identify with is "_nancy_adams3520," previously known as IchBinsJuwaim. Thank you for taking the time to address this issue.

Hello, I am Brandon Frost, also known as Trempton from the 1_9nrs_gallery on Instagram. The page was previously known as Drippinglass and was managed by Galen Sawatzky. Galen generously gave me the page to kickstart my sales efforts to improve my life. We created the email [redacted] for this purpose. I recently logged out to check if my information was saved on my phone, but unfortunately, it wasn't. We have both put a lot of effort into building this page, which has around [redacted] genuine followers and buyers. I followed the instructions to reset the login information and sent it to [redacted] two days ago. I am eagerly waiting for the email to regain access to our page. My friend and mentor are relying on me to reconnect with our followers and friends. Please get back to me soon. Thank you, Brandon Frost (Trempton) representing Galen Sawatzky 😇

My account @hollie.xy was suddenly suspended on Instagram due to age requirements, even though I've been using it for two years. I'm frustrated because I've worked hard to build a following on that account. When I tried to log in, I received a message stating I didn't meet their age criteria, which isn't accurate. I attempted the appeal process without success, and I'm upset about this situation. I'm requesting Instagram to reinstate my access to the account promptly. Thank you for your attention to this matter. - Hollie

Dear Facebook Team, I am writing to report a serious issue regarding my Instagram account, username is_i1700. On January 10, [redacted], at around 1[redacted] subscribers, I noticed an unusual spike to 3[redacted] subscribers without my approval. I immediately changed my password to remove about [redacted] fake subscribers, but the following day, the number surged back to [redacted]. I took action again and reset my password, only to find my account non-existent when logging back in. Despite numerous attempts to reset my password with no email response, I fear a hacker attack on my account. I urge you to address this promptly and restore my account is_i1700 to its original state. Additionally, I encountered difficulty logging into Facebook using [redacted] and received a notification about being locked out for 30 days due to suspicious activity. I suspect another hacker attack on my account. Please reach out to me urgently via my provided email address to rectify the situation on both Instagram and Facebook. Your immediate assistance is greatly appreciated. Thank you.

Hello, I am experiencing a troubling situation with my Instagram business account. Unfortunately, it has been hacked, and the hackers have not only changed my email and phone number but are also trying to extort money by messaging me on WhatsApp and contacting my customers. This has been a frustrating experience as I'm unable to find the report form in the Instagram Help Center to report the issue. I attempted to create a backup account, but Instagram keeps removing it and requesting verification within 24 hours. I have put a lot of effort into building my account over the past year with over 23k followers and important business contacts. Any advice or assistance on how to handle this would be greatly appreciated. Thank you.

Me han desactivado mi cuenta de Instagram incorrectamente por edad. Soy mayor de 14 años y he intentado seguir todas las normas de la plataforma. He tratado de comunicarme sin éxito para resolver este problema y necesito recuperar mi cuenta urgentemente. He intentado enviar mi documento de identidad sin resultados. Por favor, ayúdenme a solucionar este inconveniente, ya que mi cuenta es importante para mí. No entiendo por qué han tomado esta acción si cumplo con los requisitos de edad. @evelyynn_23 es mi cuenta y necesito recuperarla lo antes posible. Agradezco una pronta respuesta.

Good afternoon, I am Isabel Caprio. My Instagram account is Vs.Izzee, and I no longer have access to my messages and feed. Despite being above the age limit, I am being accused of being "under age." I have attempted to contact Instagram through email, phone, and the help center. I even tried to verify my age by sending my ID, but so far, no solution has worked. Instagram, please restore my account access. I am willing to provide my ID for age verification. Thank you for your prompt response.

Good afternoon, I am reaching out because I have been facing issues with my Instagram account @Andaluz_87 for a month now. I have been using this account for many years to stay connected with my friends, family, and acquaintances. I live away from my family, and this account is how I keep up with their lives. I only share fun photos and videos on it. I really need to regain access to this account. Thank you for your attention. Best regards.

Hello there, I'm experiencing an issue with my Instagram app. The reels icon is not showing up for me; I can only view reels in post format. Initially, the reel icon was missing from my account, but now that it's visible, tapping on it displays a message stating there is no internet connection, even though my internet connection is strong. Despite having an updated account, the reels feature is still not accessible. Other accounts on my phone are not facing the same problem, indicating that the issue lies with my account. Could you please investigate and resolve this matter so I can enjoy using the reels feature as it is popular at the moment? My Instagram handle is _sakeena.__. I appreciate your assistance in this regard. Thank you.

Dear Sir, I am encountering the following error: Your account has been disabled. You cannot use Facebook as your linked Instagram account tpatelbildi3787 is disabled. The activity on tpatelbildi3787 does not comply with Instagram's Community Guidelines or other standards. If you believe your accounts were disabled in error, you can request a review of the decision on Instagram. For more information, please visit the Instagram Help Centre. Kindly advise on how to reactivate the account.

I am reaching out urgently as my Instagram account was unexpectedly deactivated today for reasons unknown. This account is crucial for my brand partnerships and professional connections, as it has been steadily growing to nearly 51k followers over the years. The loss of this account has caused significant harm, especially as I suspect it may be linked to jealousy-driven actions of fake account creators on Instagram. This situation impacts my ability to manage contracts, especially during these uncertain times due to the Covid-19 crisis. I am unsure if I have been hacked, and this sudden issue is highly concerning considering my trouble-free history on Instagram as an active Influencer. I await your prompt assistance and wish you a Happy New Year. Regards, Mylene Reggaetones.

This morning, my Instagram account, @rightcrosscounter, was disabled. I would like to know why. I haven’t posted anything in many months. My last post was sometime in August or September. I am seeking clarification on the reason for this action. Thank you.

I utilized promotions for my freelance makeup artistry business to showcase my work to other makeup artists, primarily females. However, in the past week, the promotions I paid for resulted in a significantly high male audience, reaching up to 96% in some cases, instead of my intended target audience. Despite posting makeup art, some of the images received very few likes and views as they were still being shown predominantly to male viewers. This misalignment led to only male users engaging with and liking my posts, when my goal was to connect with fellow artists. Normally, I receive a minimum of [redacted] likes for a $22 promotion, but this time, after spending over $20 for 5 promotions, I only got around [redacted] likes in total due to the mismatched audience. It is frustrating to feel objectified and to waste approximately $[redacted] on promotions that did not reach my desired audience. As someone on disability, I cannot afford these costly and ineffective promotional campaigns. I urgently require a solution to ensure my promotions are seen by the right audience of makeup artists, as intended.

Je suis confronté à des signalements abusifs sur mon compte Instagram depuis plusieurs mois. En tant que modèle photo, partager mon travail sur les réseaux sociaux est ma passion et mon moyen d'expression artistique. Je veille à respecter scrupuleusement les règles de la communauté, pourtant mes publications sont régulièrement signalées pour des motifs infondés tels que "pornographie", "nudité" ou "propos haineux". Je m'interroge sur le fonctionnement de l'algorithme d'Instagram, qui semble autoriser du contenu bien plus explicite voire choquant, tout en ciblant mes photos artistiques, majoritairement des clichés en maillots ou sous-vêtements, qui reçoivent pourtant un grand nombre de likes. Malheureusement, il semble impossible de se prémunir contre ces signalements abusifs, étant donné que le réseau social accorde trop de crédit à l'anonymat des individus et donc aux possibles vengeances. Comment puis-je faire face à ce harcèlement récurrent ? Cette situation est inacceptable, j'aimerais comprendre l'origine de ces actions.

Recently, I encountered difficulties accessing my Instagram accounts. The first account was disabled after receiving a suspicious activity notification and waiting 24 hours post entering the provided code. Despite submitting various documents during multiple appeals, the issue remains unresolved for nearly a month. To mitigate the loss of followers, I created a new account and invested in promotions. However, the same scenario unfolded yesterday with another suspicious activity warning, code requirement, and impending fear of another account disablement. As a small business owner, specifically a tattoo artist, I ensure my posted content is appropriate and professional by blurring background details and adhering to community guidelines. Without prior warnings, the abrupt deactivation has significantly impacted my livelihood, particularly during the ongoing pandemic, where self-employed individuals like myself do not have access to furlough support. The inaccessibility to my business resources, including cards, vouchers, and prints, compounds the financial strain. This ordeal has exacerbated existing mental health challenges, plunging me into distress and thoughts of suicide. My efforts to log in from various devices have been futile, and both my disabled accounts, @danamorphine and @danamorph, reflect this issue.

To the concerned party, I am experiencing difficulty accessing my Instagram account @krem_fresh. Despite correctly inputting my password and the associated phone number multiple times, the app won't allow me to log in. When I search for my username on other accounts, it does not show up, suggesting that it may have been disabled. I have not deactivated the account nor have I violated any of Instagram's rules. I have maintained this account trouble-free since [redacted] and I am eager to regain access to it. It is possible that my account was hacked or disabled in error. The email linked to the account is [redacted] Your prompt assistance in resolving this matter is greatly appreciated. Thank you, R.