Inbox.com Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about Inbox.com customer service, archive #2. It includes a selection of 4 issue(s) reported July 10, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm having trouble completing surveys as I keep getting a message stating that my answers are inconsistent. Several surveys were related to voting, and my responses remained consistent - I choose neither option as I have no strong opinions on politics. I rely on surveys for extra income, and I've accumulated $14.44 so far. However, I can only access surveys that offer minimal earnings like 10 or 1 cent, which is frustrating. I attempted to submit a ticket to address the issue, but the submission button seems to be unresponsive.
Reported by GetHuman8493283 on Monday, July 10, 2023 8:27 PM
I have requested my first payout back in May and have not received any updates. I did notice a mention of verification but it disappeared too quickly for me to act on it. I have tried contacting various numbers, submitting help tickets online, leaving voicemails, and waiting on hold numerous times without any success. I am unsure what additional verification is needed as my information appears up to date on the website. My payout request is still pending, and I would appreciate assistance in resolving this matter.
Reported by GetHuman8502722 on Friday, July 14, 2023 7:23 PM
I have submitted multiple messages to your "support" team regarding updating my credit card's expiration date, with no response after a considerable amount of time. Despite being a long-time customer, I am unable to access my account this afternoon, even though my subscription is valid until November. Please assist me promptly as this situation has caused significant inconvenience. Thank you.
Reported by GetHuman-ljcockru on Tuesday, August 29, 2023 7:42 PM
My phone broke a few months ago when it took a tumble down the stairs. I had planned to repair it, but the cost is holding me back. Now, I'm having issues with Inbox Dollars needing to verify my account before I can finish playing games worth almost $[redacted]. The customer support team mentioned the verification process could take up to 30 days. I don't understand why apps need to send codes to my phone number instead of my email. It would be much simpler if the codes could be sent to my email instead.
Reported by GetHuman8676302 on Friday, October 27, 2023 10:28 PM

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