Facebook Customer Service Issues

My Facebook account has been suspended. I have submitted an appeal for recovery, but I have not received any response from Facebook yet. It has been a few days since my account was suspended. I believe there might have been a misunderstanding, and I fear my account could be permanently disabled. I am a genuine user, and this account is crucial to me. I have also provided identification proof. Please, activate my account as soon as possible. I have been using this account for 5 to 6 years, and all my contacts and linked accounts rely on it. I am unable to function properly without it. Kindly review the situation and restore access to my account so I can reconnect with my connections. I am eagerly waiting for a resolution. Thank you.

I have attempted to contact various FB accounts through email multiple times, submitted my IDs repeatedly, and spent hours trying to regain access to my account to complete my Q1 [redacted] accounting tasks. I run three business accounts and have invested a substantial amount in Fb ads. I am facing difficulty accessing my account due to several reasons: 1. I did not link a phone number to my account, only an email address, and now I need to use an authenticator app for 2FA, which I set up with Google Authenticator. 2. After resetting my old phone to factory settings and getting a new one, I could not recover the initial data for the authenticator app. 3. I am not logged in on any other device, do not have Fb apps, and the locations provided are unfamiliar to me. 4. As I do not have any "friends" on the account, I cannot recover it that way since it was created solely for advertising purposes. 5. I have attempted to log in through Instagram and other Meta platforms but am unable to bypass 2FA. 6. Despite submitting my IDs multiple times, they have been rejected without any explanation. 7. Although my account is not disabled, I am unable to proceed beyond 2FA to reset my password. 8. I even tried to report the account as hacked to establish communication without success due to the missing 2FA code. I would appreciate any assistance in resolving this issue.

I need help unlocking my Facebook account. I tried correcting my date of birth but accidentally made myself one year old. Shortly after my passport and driver's license were stolen. I sent Facebook a police form indicating it was a substitute for my passport, but the document upload always fails. I am worried about losing access to my account if Facebook does not accept this. This situation is frustrating. Regards, D. Donner.

I need help resolving an issue with my Facebook account, George McBride Sales. Someone is trying to blackmail me by changing the settings and not allowing me access. I have already reached out about this and provided my WhatsApp number at -1-[redacted]. The blackmailers are asking for $3,[redacted] USD, but I refuse to engage with them. I need assistance to resolve this quickly and get advice on enhancing my security measures. Please contact me via email at [redacted]

Hi, I'm Ari. I am urgently seeking assistance in recovering my hacked Instagram account. Yesterday around 2 p.m., someone gained access and altered both my password and email. The original account name was "tw1st3d.v4mp," modified to "tw1st3d.v4m" by the hacker. It would be greatly appreciated if you could respond promptly. Thank you. Contact me via email at [redacted]

I am puzzled as to why this company expects me to troubleshoot my own Facebook issue when I clearly do not have access to Facebook's systems. Nonetheless, I can like posts without any error messages. However, the problem persists; I am unable to create an Avatar. Despite selecting "see more," it does not show up in my menu options. Recently, I got a new mobile phone, the same model as my old one, and created a new Facebook account. Now, I am unable to reply to posts due to an error message claiming Facebook is preventing spam by limiting my responses. Additionally, the option to create an Avatar is missing. I attempted to uninstall and reinstall the app on my phone, but I could not find that option either. This situation is incredibly frustrating. Any guidance would be appreciated. PS: Samsung Android A10e/S20.

Subject: Need Help with My Disabled Account Hello Facebook Team, I am reaching out as my account got disabled on 14th January [redacted]. I am unsure why this happened as I believe I have been a good user of Facebook, a very useful app that I heavily rely on. My name is Manvendra Singh Bhaskar, and I am a 12th-grade student residing in District Jalaun, Uttar Pradesh. I kindly ask for your assistance in reactivating my account. If I have made a mistake unknowingly, I sincerely apologize. Here are the details associated with the account: - Name: Manvendra Singh Bhaskar - Date of Birth: 15th July [redacted] - Email: [redacted] - Mobile Number: [redacted] Thank you for your help.

Today, my Facebook account was compromised, and the hacker changed both the password and email address. I need assistance reverting these unauthorized changes. I would like to restore my original password and reconnect it with my email address. Thank you.

In May of [redacted], my original account got hacked. The hacker changed the email and phone number linked to it. Despite several attempts since then, I have been unable to recover it. I managed to add my new email, "[redacted]," to the compromised account. However, during the recovery process, I am asked to change my password using a Code Generator that I no longer have access to. Ideally, I want full access to the account, but I would settle for retrieving my pictures. I can provide proof of ownership through old pictures, posts, and locations. The most recent posts were from Vegas, and there are pictures from there too. The original email linked to the account was "[redacted]"

Hello, I am facing an issue with my account. Unfortunately, I forgot my password and formatted my phone, resulting in me losing access. After multiple attempts, my account got blocked. I used to recover it via email, which is not functional anymore. My name is Arinze Vincent Avn, and my account's phone number is [redacted]9. I really hope to regain access because this is the only phone number linked to my account. Thank you.

Dear Facebook Team, Hello, Sir. My name is Joydeep Sinha, and I have been using Facebook for the past 10 years. I have always followed Facebook's rules and regulations without any violations. However, recently, my account got blocked, and Facebook's security system requested me to verify my identity. I complied with the verification process promptly, but unfortunately, my account remains disabled. As a photographer, I rely on my Facebook account to share my work regularly. I kindly urge the Facebook team to enable my account promptly so that I can continue to upload my photographs. Your assistance in this matter would be greatly appreciated. Name: Joydeep Sinha Email: subhodeepsinha00[at]gmail.com Phone: [redacted] / [redacted] Date of Birth: 30/08/[redacted]

Good morning, I've been struggling to resolve some issues on my own. Facebook keeps sending reset codes, but the two-factor authentication isn't working properly. I've been locked out of my account for two months despite reaching out for help with no response. My account is [redacted] I wish I could show you a picture of the issue on the screen, but it's not possible here. Please help me regain access to my account; it's crucial to me. My contact numbers are +[redacted]09 and +[redacted]70.

Hello, Facebook support team, I am a legitimate Facebook user, and my account has been disabled for three months now. I requested a review on the same day it was disabled and provided all the necessary IDs for the review. Unfortunately, my account has not been reviewed yet. I am saddened by this as it was a 10-year-old account. It was disabled because it was linked to my office's business account, without any prior notification, citing a violation of community standards. Typically, the ad account should be disabled for posting ads, not a user account. I have sent numerous emails without any response. Moreover, the review form now states that my account cannot be reviewed. This treatment is unjust, Facebook. It is crucial that you take people and their privacy seriously. I hope this message reaches you, and you genuinely attempt to resolve this issue. Thank you, Owais Syed

Hello Facebook team, I am a genuine user of Facebook, and my account has been disabled for three months now. I requested a review on the same day it was disabled and provided all the necessary IDs for the review. Unfortunately, my account has not been reviewed yet. It is disheartening as it was a 10-year-old account. The disablement occurred because it was linked to my office's business account, and it was disabled without any notification for a community standard violation. Ideally, the ad account should be disabled to prevent posting ads, not a user's account. I have sent multiple emails without receiving any responses. Additionally, the review form now states that my account cannot be reviewed, which is unfair. Facebook, please take people and their privacy seriously. I hope this message reaches you, and you genuinely attempt to resolve this issue.

Hello, I am Warner Lulofs. I have faced recurring issues with forgetting passwords and losing access to my accounts. I have recently had to reopen two accounts - [redacted] and [redacted] My phone number is +[redacted]77, indicating I am in Australia. After changing my password to BillycaRT16 from BillycaRT15, I received a message that my account was locked. I lack a photo ID but submitted my birth certificate as proof. I suspect unauthorized access attempts. Kindly contact me by email or phone to address this matter promptly. I have limited means of contacting my son's mother through Facebook due to this issue. Your assistance in resolving this matter would be greatly appreciated. Sincerely, Warner Lulofs

Hello, I hope you're well. Yesterday, I received an email and a Facebook notification informing me that my Facebook account was potentially disabled due to not logging in. This left me confused as I recall attempting to log into a website using Facebook as an option alongside email and Google but encountered difficulties. I seem to have pressed the wrong button unintentionally and instead of enabling my login, it disabled it. I would appreciate guidance on how to rectify this and regain access to my account. Alongside this issue, my Facebook notifications initially were in English, but they transitioned to a language I'm not familiar with. I consistently prefer English notifications and would like to learn how to address this recurring switch to another language without my consent. Your assistance in resolving these matters would be greatly appreciated. Thank you for your support and have a wonderful day.

Denis Thériault Sam [redacted]-01-22 19:21 I don't understand why my account is still blocked even after submitting my driver's license and health insurance card, which were previously accepted. Despite sending the same required JPEG format documents, they are now deemed non-compliant. I am hesitant to share my identification cards due to privacy concerns, but I complied before. It's frustrating that even though I tried to cooperate, my account remains inaccessible. Governments warn against sharing such information, yet institutions like banks accept the same documents for verification. I am willing to provide further proof if needed. Please call me at [redacted] so I can demonstrate my ownership of the account. My contacts and email history can confirm my identity. Trusting that you are committed to resolving this issue promptly and accurately.

Hello, I am seeking assistance. My Facebook account, which I have had for 12 years, was hacked on January 11, [redacted]. The hacker changed the email, password, and phone number associated with the account. When I attempt to recover the account, the confirmation email goes to the hacker's email, preventing me from regaining access. I am eager to reclaim my account as it is linked to important aspects of my life such as my daughter's Kids Messenger account and cherished memories. Could you please resolve this issue by removing the hacker's email from my account so I can recover it? The account was registered under the name Amanda Hannold. I have included a picture with my profile picture showing me in a brown hat. The other screenshot displays the hacker's email, which is not mine. My email addresses are [redacted] (my old login they altered), [redacted], and [redacted] The hacker enabled two-way verification and altered my account details. I even had a conversation with the hacker through my daughter's Kids Messenger account using her name. They solicited money and inappropriate images. This situation deeply upsets me, and I simply wish to regain access to my account. Kindly contact me at the email provided or via phone [redacted]. Thank you, Amanda Hannold.

My personal account has been compromised, and the primary email and password have been altered. I have attempted to secure my account following all the necessary steps but have been unsuccessful. The hackers are sending spam messages to all my contacts, and I urgently need to have the account removed. Facebook indicates it may take a year of inactivity or reports from friends to close the account, giving the hackers ample time to misuse my personal information. This situation is extremely distressing for me, and I am seeking assistance to have the account deleted promptly.

Facebook: I've tried numerous times to change passwords for my accounts without success, as I keep getting caught in a loop. Friends and family are receiving friend requests from me, which I haven't sent, indicating that my accounts have been hacked. I need to recover both accounts and also change my email address, which was also compromised. Before I resort to deleting them, I want to save both accounts. Facebook support has not been helpful, and the monitoring service I used proved to be fraudulent, costing me $[redacted]. This has been an issue for about 6 or 7 months. Thank you, KKG & KKG Midland, TX