Facebook Customer Service Issues

I am seeking help with using Instagram for advertising. Instagram is experiencing technical difficulties with advertising, prompting me to turn to Facebook as an alternative. After creating a Facebook account and page and linking it to Instagram for promotion, my first post was successful. However, Facebook blocked my second post just before the deadline. Despite submitting verification documents, passing the check, and being informed things would return to normal, my Facebook profile was restored, but my page remained limited. I am puzzled by the situation as my content is standard musician photos. The customer service responses are slow and often incomplete, making me feel trapped in a frustrating situation.

While using my Instagram account linked to Facebook, I received a notification about a login from Indonesia, even though I reside in Pakistan. Concerned about my account's security, I promptly changed my password upon receiving a security alert. Subsequently, when I tried to access my Facebook account, I was shocked to discover it had been disabled for allegedly sharing inappropriate content involving children. I believe my account may have been hacked when I mistakenly provided my credentials on a "PUBG Adds" website promising free gifts. As my Facebook holds sentimental value with family photos and connections, I earnestly request assistance in recovering my account.

Dear Sir, I am writing to inform you that a few days ago, I unknowingly violated Facebook's community standards by sharing a video of a small child with my friends, which resulted in the deactivation or disabling of my Facebook account. Despite waiting for the required 72-hour period, I am still unable to access my account. I sincerely apologize for the mistake and want to express that my actions were not intended to cause harm. I have tried multiple times to resolve this issue, but due to the current situation with the coronavirus, Facebook is unable to review my case. I am reaching out to you in the hope of receiving assistance, as my account holds over a decade's worth of memories and sentimental value. My Facebook ID is [redacted] Your prompt help in this matter would be greatly appreciated, especially as my birthday is approaching on June 4. Thank you for your assistance.

I have had my account since I was 12 years old, and now I am 25. Recently, my account was repeatedly reported for "bullying" by people who disagreed with my opinions. Despite discussing inflation and CPI calculations, my account was permanently deactivated on May 14th due to false reports. Two posts were even flagged as promoting terrorism, which is absurd as I was only discussing Economics that day. I had personal memories and photos on that account, including ones from my childhood and family. I am frustrated that I cannot retrieve my data. It is unjust to lose everything because of misleading reports.

Hello, My email has been hacked, and the password has been changed. The email provider won't reset it, so I can't access my Facebook account. Recently, my Facebook was also hacked, with the name and password changed. When I try to report the hacked account, it links to my old email with outdated information. I can't send a code to a new email provided for account recovery. My friends can't find me on Facebook under my old name, and I'm missing from their friends list and Messenger. They've seen the new name but can't find it in their friends list. Is there a way to recover my account and connections without access to my old email? Perhaps sending a verification code to my friends or showing my recent chat history to recognize me?

Dear Community Members, I currently reside in Florida and have been facing issues with Facebook censorship. Previously, the platform allowed for open dialogue and sharing of thoughts, but now I have been banned for 30 days due to multiple violations. It is frustrating to be penalized for quoting my Governor's statement on a sensitive topic. The inconsistent censorship policies and double standards on what can be posted are concerning. I believe there needs to be a fairer approach to content moderation on social media platforms. Now, with the new laws in place to address Big Tech, I am considering taking legal action if the restrictions are not lifted promptly. The impact of this ban on my ability to assist animals in need through sharing and transportation is significant. I hope to see a resolution soon.

To the Concerned Party, I acknowledge the anti-bullying policy, but I believe my suspension is unjust. The interactions in question involve adults consenting to strong language. While I understand the guidelines, I urge you to consider context and the ages of those involved. My expressive style involves some cursing and assertiveness, but freedom of speech should be respected. Receiving a 30-day suspension monthly since last year feels excessive. I have used Facebook since [redacted] without issues until recently. If necessary, you can enforce comment deletion rather than treating me like a child with repeated suspensions. Please either lift the suspension or reduce it to 3 days if needed as a corrective measure for adults. The current 30-day suspension disrupts my communication with family, including my elderly mother. I request fair treatment and freedom for adult-like discourse. Sincerely, L.K. Parker Email associated with Facebook Account: [redacted]

I'm Ensherah, and I recently experienced an issue with my Facebook account that I'm hoping to resolve. I had changed my password but unfortunately lost access to it after my phone was reset. A friend helped me create a new account with the same phone number, as the old account was connected to an email address that was removed due to inactivity. The reset code is being sent to the deleted email, and since my phone number is now linked to the new account, I am unable to reset the password through that method. I'm looking for assistance in recovering my old account with the email address [redacted] If needed, I can provide details of old passwords and even my ID card for verification purposes. Any help in this matter would be greatly appreciated.

Hi Facebook Team, my account has been disabled despite providing all the information requested. I am frustrated as I heavily rely on it. Could you please restore my account at your earliest convenience? I have attached my ID proof, disabled ID, email address, and username below. Name: Girraj Meena Email: [redacted] City: Jaipur Date of Birth: 16.06.[redacted] Thank you.

My Facebook account got disabled without any explanation. It seems like they are targeting accounts that speak against the Covid vaccine and support Palestine. This feels like discrimination, and Facebook doesn't disclose the reasons behind their actions. This is not about violating community standards but about suppressing different viewpoints. It seems unlawful and discriminatory. I have tried multiple customer service numbers, but none of them led to speaking with a person; they either don't work or keep playing a recording. It's frustrating as I am disabled, and using FB Messenger was the fastest way for me to seek help. This situation has left me feeling very upset.

Hello! I have been trying to reach support through various channels but have not received any response or solution. I initially wanted to unpublish my business page on Facebook. After a quick search, I ended up in the "företagsinställningar"(Swedish) section, which might be "business settings" in English. There, under pages, I managed to remove my page. However, this action only removed my administrator rights to the page, and now I am unable to manage it. Previously, I could choose whether to post as myself or my business, but now I can only see my private page. I have tried multiple reports following Facebook support articles but have not had any luck. I am really hoping to regain admin rights without deleting the entire page and just unpublish it. I appreciate any assistance you can provide. Thank you. Best regards, Martin

My Facebook page is missing and has been hacked. It seems to have disappeared completely. When I received emails from Facebook notifying me about a different IP address in Maryland accessing my account, I was given a 6-digit code. However, Facebook did not recognize my login when I tried to use it. Eventually, after following some prompts, I discovered the email address of the person who hacked my account. Facebook kept prompting me to enter my birthday, but I recall not entering the correct one when signing up years ago. My user ID is [redacted], but my password no longer works. The email associated with the hacker is [redacted] - Linda M.

I have been trying to contact support for twenty days regarding my @tipichkrd account. It has been locked, possibly due to a system error or hacking. I assure you I have not violated any copyright laws and have always posted original content. I did not engage in aggressive following behavior and have always respected Instagram's rules. My account is very important to me, and I am willing to review all posts for compliance. Recently, I received an error message stating my account was suspended for violating terms, which I believe is a mistake. Our account was even closed a few months ago due to competitors' actions. We have put a lot of effort into our news page and value following Instagram's guidelines. Please consider restoring my account as this means a lot to me. Thank you.

My personal Facebook account was disabled inexplicably. It appears to have been reported by someone. I assure you that I have not violated any community guidelines. I have used my real information on this account and have not engaged in any illicit activities. My personal details are stored there. I am unable to access my account and respectfully request a prompt resolution to recover it. Thank you, Facebook team.

Hello, I am seeking assistance as my personal Facebook account has been disabled inexplicably. I have not engaged in any illicit activities on the platform and have consistently adhered to Facebook's community guidelines. All the information provided on my account is accurate, including my real name, photos, and phone number. Unfortunately, I am currently unable to access my account due to this disabling issue. I kindly request your support in reinstating my personal Facebook account. Thank you.

I recently realized that my Facebook account has been disabled without any clear reason. I encountered a message stating, "We Received Your Information, If we still find that you're not old enough to be on Facebook, your account will remain disabled. This is because your account doesn't follow our Terms of Service." Despite being 36 years old and an active user since [redacted] with a business ads account and a fan page, I am unable to access or resolve this issue. When attempting account recovery, the system does not provide any clear solutions or support. Even trying to submit information without being logged in is not an option. It is a frustrating situation that I hope can be resolved promptly.

I am currently unable to access my Facebook account, which has also affected my Ads Manager account. Hello, I have been dealing with a hacked account situation for over a week now and all attempts to recover it have been unsuccessful. The recovery email linked to the account, [redacted], is no longer accessible to me. I can be reached at either [redacted] or [redacted] My business, KENT (wearkent.com), recently started using Facebook for advertising. Unfortunately, both my personal and business accounts were hacked. The hacker is located in Singapore, while I am based in Los Angeles, USA. They misused our ad account and spent money using our currency. Although we have been refunded, I am still unable to access either account. I am eager to resume advertising but the lack of communication and support has been disheartening. As a source of recommendations for fellow entrepreneurs, I want to endorse Facebook advertising, but concerns about support for smaller businesses have arisen. I hope this issue can be resolved promptly. I kindly request a response within 24 hours. Thank you, Stacy (Anderson) Grace

My account was hacked back in early April and although it was taken down for 30 days after being reported, the hacker came back online. They demanded $[redacted] for access to my Facebook, which I refused. Now, they are adding my friends, posting stories, and messaging about cryptocurrency. I receive numerous inquiries daily from friends asking about these activities. Despite trying to recover my account online, the hacker changed my email and phone number. As I run a business page and am part of various groups, my reputation is being damaged. Please assist me in regaining control of my account. Tracy L Sellers or Loyd [redacted] I have multiple email addresses due to attempts to create a new account unsuccessfully: [redacted], [redacted], [redacted], [redacted]

Dear Support Team, I am reaching out for assistance with restoring my Instagram account under the username "_the_.official_raja_." My account was disabled on May 5, [redacted], and it appears to have been mistakenly deactivated. Every time I try to fill out the appeal after attempting to log in, I encounter an error message that says, "There is a problem with this request. We are working on getting it fixed as soon as we can." I have provided a photo of the error message along with my ID for reference. As a content creator who focuses on modelling and lifestyle, Instagram is crucial for my livelihood and business. I have been an active user for years, with nearly [redacted] posts that serve as a means to stay connected with friends and family. My posts adhere to the community guidelines, and if I have unknowingly violated any rules, I sincerely apologize and am willing to rectify the situation. I kindly request your prompt assistance in reactivating my account so I can continue using it to share content and engage with my followers. Thank you for your attention and support. Best regards, Rajan (_the_.official_raja_) Email: [redacted] Phone: [redacted]

I have experienced repeated bans from Facebook which I believe were unjust. The first instance occurred when I jokingly posted a photo of a person wearing a ball gag and blindfold to illustrate the discomfort of wearing a mask. Despite seeing similar images online, my post was deemed "sexually explicit." The second ban was for quoting a statement in a discussion about irritating male behavior, which led to me being banned despite the original comment remaining untouched. The third time, I mentioned "women dancing naked under the moon" in a talk about pagan rituals, resulting in another 30-day ban. Most recently, when I attempted to lighten the mood in a conversation about racism and hate by humorously stating my only dislike was towards Canadians, I was banned for 30 days. I've observed inconsistent moderation on the platform, with explicit content often going unchecked for hours, while benign comments like misspellings or harmless jokes lead to immediate bans. It's frustrating not knowing where the line is drawn and feeling unfairly targeted. It would be beneficial if there was a chance to explain or clarify intentions before facing such severe penalties.